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Terms and Conditions

Welcome to Kiwi's Treasure Casino. By creating an account or using any part of our platform, you agree to be bound by the following terms. Please read them carefully before proceeding, as they govern your relationship with us and your use of all services we offer.

Account Registration and Eligibility

To open an account at Kiwi's Treasure Casino you must be at least 20 years of age, which is the minimum legal gambling age in New Zealand. We reserve the right to request documentary proof of age and identity at any stage, and accounts that fail verification will be suspended until satisfactory documentation is provided.

Each individual is permitted one account only. The creation of multiple accounts, whether directly or through proxies, is strictly prohibited. Discovery of duplicate accounts will result in immediate closure of all but the original account, forfeiture of any associated bonuses, and potential withholding of balances pending investigation.

You are solely responsible for maintaining the confidentiality of your login credentials. Kiwi's Treasure Casino will not be held liable for unauthorised access resulting from your failure to secure your password or device.

Deposits, Withdrawals, and Financial Terms

All deposits must originate from a payment method registered in your own name. Kiwi's Treasure Casino accepts New Zealand dollars as well as selected international currencies, with conversion rates applied at the time of transaction where applicable.

Withdrawal requests are processed within 48 hours of submission, subject to completion of all required identity and source-of-funds checks. First-time withdrawals and amounts exceeding a specified threshold may require enhanced verification, which could extend processing times.

Kiwi's Treasure Casino operates under licence 155 C1 issued by the Alderney Gambling Control Commission on 15 December 2020. All player funds are held in segregated accounts in accordance with AGCC requirements, ensuring they remain separate from operational funds at all times.

Bonus Offers and Promotional Conditions

Promotional offers made available by Kiwi's Treasure Casino are subject to specific qualification criteria, wagering requirements, maximum bet restrictions, game weighting rules, and expiry dates. Full details accompany each offer and must be reviewed before acceptance.

Any attempt to exploit promotional mechanics through coordinated play, bonus abuse schemes, irregular betting patterns designed to satisfy wagering requirements with minimal risk, or collusion with other players will result in voiding of the bonus and any resulting winnings. Kiwi's Treasure Casino reserves the right to reclaim funds credited in error.

Promotional terms may be amended or withdrawn at our discretion. Where changes affect active bonuses, affected players will be notified and given the option to forfeit the bonus and retain their deposited balance.

Limitation of Liability and Dispute Resolution

Kiwi's Treasure Casino provides its platform on an as-available basis. While we make every reasonable effort to ensure uninterrupted service, we do not guarantee that the platform will be free from technical faults, maintenance downtime, or interruptions caused by circumstances beyond our control.

In the event of a dispute concerning game outcomes, account balances, or bonus entitlements, you should first contact our customer support team with a detailed description of the issue. If the matter is not resolved to your satisfaction within 14 days, you may escalate your complaint to the Alderney Gambling Control Commission, which acts as the independent regulatory body overseeing our operations.

Our aggregate liability arising from or relating to your use of Kiwi's Treasure Casino shall not exceed the net deposits held in your account at the time the claim arises, except where a greater liability is mandated by applicable law.

Governing Law and Amendments

These terms are governed by the laws of Alderney and the regulatory framework established by the Alderney Gambling Control Commission. Players accessing the platform from New Zealand acknowledge that local consumer protection legislation may also apply to certain aspects of the relationship.

Kiwi's Treasure Casino may update these terms from time to time to reflect changes in law, regulation, or operational practice. Material changes will be communicated via email or in-platform notification at least seven days before taking effect. Continued use of the platform after such notice constitutes acceptance of the revised terms.

Support

  • Customer Support — support@kiwistreasure.com or 24/7 live chat
  • Alderney Gambling Control Commission — gamblingcontrol.org
  • New Zealand Department of Internal Affairs — Gambling Compliance Unit

This document is a readable presentation of the principal terms governing your use of Kiwi's Treasure Casino. Where any conflict exists between this summary and the full legal terms filed with the Alderney Gambling Control Commission, the filed terms and applicable regulatory provisions shall take precedence.

2026-03-04